Frequently Asked Questions

It’s important to have your questions answered. If you don’t see your question addressed here, feel free to reach out and ask!

General Questions

  • We offer a full suite of services including branding and visual identity, web design and development, copywriting, digital marketing and content management, and full-service brand management. For more information on these services, click here.

  • Of course! Click here to view our work.

  • We specialize in partnering with female entrepreneurs in the beauty, wellness, lifestyle, and creative industries. Our focus is on creating mindful, luxury brands that resonate and grow.

Getting Started

  • Simply fill out the form on our contact page, and we'll schedule a discovery call to discuss your project.

  • Absolutely! During our discovery call, we'll discuss your goals and challenges to determine the best approach for your brand.

  • Yes! Thanks to our seamless client portal and zoom calls, we're able to collaborate effectively regardless of location. We've worked with clients across Canada, the U.S., and beyond.

  • We work with both startups and established businesses, ready to elevate their brand. If you're passionate about your vision and ready to invest in a brand that truly reflects your values, we'd love to partner with you.

Pricing & Timelines

  • Our pricing is customized to fit your unique needs. You can download our pricing guide for a more comprehensive overview of our services, along with general starting prices. For rates specific to your project and needs, please head over to our contact page and tell us about your project so we can provide you with a more personalized quote. We'll get back to you within 48 hours (Monday to Friday).

  • Absolutely! We understand that investing in your business is a significant decision. Typically, we require a 50% deposit to secure your spot in our calendar. The remaining balance is spread over the duration of your project. We're happy to discuss a payment plan that works for you.

  • Timelines can vary, but here's a general guideline:

    • Brand Identity: 5–7 weeks

    • Website Design & Development: 6–12 weeks

    • Digital & Print Collateral: Depends on scope and availability

  • Our schedule varies based on current projects. We will do our best to accommodate your timeline and will inform you if we cannot meet your deadline before booking. For the most up-to-date availability, please check our contact page, where we regularly post booking updates.

Working Together

  • Your input is invaluable. We call ourselves your partner for a reason — we believe in collaboration and will involve you at key stages to ensure the final result aligns perfectly with your vision.

  • We believe in open, transparent communication. We'll keep you updated regularly through your preferred method—email, phone calls, or virtual meetings.

  • If your existing branding aligns with our style, we're happy to discuss your project. Whether you're seeking a website that converts or cohesive print collateral, we'd love to see if we're a good fit. Please note, we only allow for a select number of these projects per quarter.

  • We’re more than a service provider—we're your strategic partner and biggest supporter. Our focus on mindful branding and marketing, coupled with our commitment to building long-term relationships, sets us apart. We’re invested in your success as much as you are.

Services & Support

  • We use Squarespace for service-based and small e-commerce brands, and Shopify for larger e-commerce and retail brands.

  • Yes, we do! We offer comprehensive copywriting services starting with strategic brand messaging to clearly communicate your mission, values, and unique offerings. Our team creates captivating website copy that embodies your brand's voice and resonates with your audience. From insightful blog posts and scroll-stopping social media content, we ensure your messaging is cohesive and compelling across every platform.

  • Absolutely! Our mindful marketing services include strategy development to ensure your brand message connects deeply with your audience and fosters genuine growth.

  • Mindful branding and marketing is an approach that emphasizes authenticity, intentionality, and deep connection with your audience. It's about more than just promoting products or services; it's about understanding your audience's needs, values, and desires, and creating genuine relationships based on their trust and shared values with your brand. We focus on quality over quantity, ethical practices, and meaningful engagement that fosters long-term loyalty and growth. Our mindful strategies ensure that every aspect of your brand—from visuals to messaging—is aligned with your core values and creates a long-lasting impression with your ideal audience.

  • Yes, we provide ongoing support to ensure your brand continues to thrive. From website updates to marketing strategies and content management, we're here for you beyond launch day.

  • Absolutely! We provide guidance and resources to help you confidently manage your new website.

After the Project

  • We offer support packages and are always available to make updates or refinements as your business evolves.

  • We love showcasing our clients' successes! However, we respect your privacy and will always seek your permission before featuring your project.

  • Yes, our web design services include foundational SEO to help attract your ideal audience. We can also discuss advanced and ongoing SEO strategies if needed.

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